Moving Company Reviews
At Colonial Van Lines, we take great pride in making your long-distance move a great one. The moving & storage services we provide to residential, commercial, and corporate relocation movers are distinctive. We only concentrate on long-distance moves on an interstate basis, which means more is expected of us. We would not have it any other way! As a family-owned and operated mover, we love to see exceptional moving company reviews about our team. It is also important to address the small amount of mover reviews that describe moves that did not meet expectation. We do our best to make them right when we need to, which is why we insist that all our nationwide movers get trained the same way for moving customer consistency.
From the first call to the last item unloaded off the truck, our professional movers and customer service specialists are here to help you to move your home items quickly, effectively, securely, and safely. Colonial mover services are priced affordably for your budget.
In 2022, Colonial moved over 12,000 households across the United States. More than 81% of those movers gave us favorable and complimentary moving company reviews. While we are happy for so many of our team that earned kind remarks, We (as a company) will continue to focus and learn when things don’t as planned. Moving company reviews provide us with authentic feedback for the next customer we serve. After nearly three decades in the mover industry, we are grateful for the compliments, but remain humble and teachable as a moving team.
Meeting the Needs of Our Moving Customers (one-at-a-time)
We love nothing better than when a start-to-finish plan comes together and gives our moving company customers the successful move they deserve. From sea to shining sea, Colonial has all the long distance moving and storage services you need and at a price within your budget. From packing, loading, moving, unloading, and cleaning up, you can count on us to help. That’s why we love hearing from our customers. From the start of your move to its completion, we like to know what our customers loved about our services and moving professionals.
Our team is committed to providing the best moving experience to every customer, everyday! Your happiness is our reward and this is why we always strive to provide top professionalism and service. In fact, our company boasts a high referral rate — most of our customers would recommend us to others for their upcoming move.
Colonial Van Lines: One of Best Long-Distance Movers for 2023
We are so pleased for our moving company team for receiving so many wonderful customer reviews and moving industry raters like moving.com for choosing us as one of best long-distance movers. Whether it’s the first phone call (or virtual estimate), our goal is to professionally pack and move your home belongings to the next destination. For two and a half decades, Colonial has continued to grow by quality long-distance moving services. In 2022, we moved more than 12,000 households and on-pace to do even more in 2023. Check-out comments and reviews from U.S. News and Trustpilot.
Top Customer Care in Moving Company Reviews
We’ve made it our goal to provide interstate moving customers with nothing less than a five-star experience. Our full-service offerings leave our customers feeling satisfied during the entire process. The positive ratings and user reviews are proof of our top-quality customer services.
Most of all, we love sharing reviews with future customers. This feedback helps us improve our process and maintain customer satisfaction.
Take a moment to read Colonial Van Lines reviews and customer testimonials.
Professional and Helpful★★★★★
A special thanks to Elsie!!! She was outstanding, from prior to packing and loading to first drop, throughout storage and final drop in another State. It was her follow through and attention to the details that created such a positive experience for us. The entire team at Colonial, everyone, we’re professional and helpful, always. Thank
– Robert Y.
Great Customer Service★★★★★
Great customer service. Estimate matched the final bill to the penny. Efficient, professional and friendly movers.
– Steven M.
Arizona to South Carolina★★★★★
We recently moved from Arizona to South Carolina and decided to use Colonial Van Lines as our movers. We were beyond happy with the responsiveness of the company and they kept us informed every step of the way. Our loaders and truck showed up on time and they did a fantastic job of loading our
– Barbara B
1st Class Service★★★★★
Colonial Van Lines exceeded my expectations. The representative Drexel B, who was assigned to me was exceptional as well as the driver Antonio R who was meticulous in his care for my goods. I was truly impressed and appreciative for their true attention to detail and care for my total satisfaction. From start to finish,
– Ray B
Moved Door-to-Door in One Day★★★★★
The move went as planned, movers arrived on time, packed up everything with care. . .much quicker than I expected, very professional, pleasant, moved door-to-door in one day and everything put everything in place where I wanted. Very pleased with the packers/movers.
– Denny V.
Moving My Cars & Household Goods★★★★★
I had a move with Colonial Van Lines and the team did all the work needed to create a mutually satisfactory experience. While each step in the move was not perfect which may happen, the team took extra step to make sure it was a positive experience for me. Thanks for all the communications and
– Liakat A
I would highly recommend Colonial Van lines they were amazing with our long distance move. They stayed in contact with me the whole way and our stuff was delivered early.
Very Pleased with Packers/Movers★★★★★
The move went as planned, movers arrived on time, packed up everything with care. . .much quicker than I expected, very professional, pleasant, moved door-to-door in one day and everything put everythng in place where I wanted. Very pleased with the packers/movers.
– Deneice V. H.
Excellent Job Moving★★★★★
Colonial Van lines did an excellent job moving my daughter from Oxford, MS to Nashville, TN. From the start of the move to the delivery everything ran smooth. There was always constant communication and my account manager kept me in the loop. The movers were professional and very careful with the items being moved. The
Great experience with this company very professional and communicated every step of the way.
– Ann S.
Excellent Service & Pricing★★★★★
Excellent service and pricing. They kept constant check to make sure all was going well. Even came a day early and helped with the unfinished packing. We will definitely use them again.
Excellent company to work with from beginning to end
– Jerry H
Move Was Seamless★★★★★
Our move was seamless. The truck arrived when promised and the movers were very helpful. Best is that everything arrived and nothing was damaged or broken.
– Janice P
Thomas was a Great Coordinator★★★★★
Thomas was a great coordinator for the team that helped move Mom’s stuff to Florida. He and various team members gave their phone numbers and were more than willing to answer all my questions. One snafu was that they had some issue with the truck that held up the original delivery dates, but we all
Excellent job packing, pick up and delivering. Thank you.
– Philippa R
One That Cared★★★★★
Everything was handled really well from start to finish. I was in a very bad situation, and you guys were the third company I reached out to, but the first one that cared.
– Betsy C
I was very happy with my experience, communication was excellent. Movers were gentle with my possessions and I am very pleased
– James B
Great Attitude and Work★★★★★
Great job by some great guys. They moved my furniture in the snow.. drove it from Colorado to Texas in the bad icy weather and took great care with my furniture to assure no damage. Great attitude and work for all they have to do. I’m so grateful for the way that they took care
– Hollie S
They are a professional group that is competent and will answer all questions.
– Sandy C
Always On Time★★★★★
Great job picking up and delivering our items. Friendly staff and always on time.
– Tanner A
The best part of the whole experience was the two guys driving and unloading the truck. Real professionals and very nice guys. Thanks so much
– Troy B
Give those guys more moving jobs. They did an amazing job!
– Kathye S
Great experience! Thank you again for assisting with our move! Wonderful service and just a very easy company to deal with from start to finish!
– Mitchell E.
Exceeded My Expectations★★★★★
My experience exceeded my expectations. My 97 year old furniture with glass didn’t have a scratch. Nothing was broken. They were timely and professional. I appreciated the coaching on what I needed to do to with mail and personal materials. Bless the team that helped me.
– Diana B
A+ service at a fair price. The process was professional and easy from beginning to end.
– Heather T
Very good communication throughout the process. Showed up on time, delivery was efficient, Driver and loader or personable and helpful nothing broken. Would recommend again.
– Charles Z
Great Company to Work With!★★★★★
Great company to work with! They were on time, and changes to moving dates were no problem. I had to change several times due to conflicts. The movers were professional and worked very quickly. I would use Colonial again in a heartbeat.
– Debra F
Very professional. Everything went smoothly.
– Chirag C.
My Experience with Colonial Van Lines Was Very Positive★★★★★
My experience with Colonial Van Lines was very positive. They responded to my move request quickly and efficiently. Their representatives who picked up and delivered my home contents were courteous, thoughtful and hard working.
– Jane W
I will definitely recommend★★★★★
I was not sure if Colonial Van Line is good, but I gave it a try. I was very happy with how they conduct the whole process. At every step they will inform you. If I have any question I can always get answer. It took long time to move my things from NJ to
– Cathy H
The Drivers Were Excellent★★★★★
The drivers were excellent. They broke or lost nothing. They put all in place and set back up. Very pleased.
– Deborah C
Our experience with Donna Rose★★★★★
Our experience with Donna Rose has been excellent. As someone who is in the position of resolving issues she was personable and professional. We are extremely happy with the results that she achieved.
Quick Response Time★★★★★
Quick response time (we only had a few days to pack up and move an entire house) and everyone we dealt with was professional.
– Beth A for Laura W
Utmost in Professionalism★★★★★
Driver David and his crew demonstrated the utmost in professionalism on pack out and delivery at the final destination. Couldn’t have asked for a better experience thanks to them.
– Eric W
My Experience with Colonial Van Lines Was Great★★★★★
My experience with Colonial Van Lines was great and it was all due to their very helpful and understanding agent Chad. I hope every one be as lucky as me to have Chad to help them.
– Nancy J
Awesome job my two movers were the best and took care of everything for me I would highly recommend Colonial Van Lines always
– Karen S
Would 100% Recommend to Anyone★★★★★
Everything was wonderful, from my first phone call asking for details, and then from pick up to delivery. Would 100% recommend to anyone.
– John H
Pricing Was Quite Reasonable
Gotta say pricing was quite reasonable. packers were quick, and careful. but phone staff crew were exemplary.
– Kim H
The guys that actually did the moving were excellent! Chad, who handled the inventory list and estimate was great too. Many thanks!
– Robert W
Highly Recommend Colonial★★★★★
Colonial moved our whole 5 bedroom house and our 2 vehicles from New York to Arizona and we were more than pleased with the service. The price was fair and all of our items made it without anything breaking. All the workers were polite from the office staff to the actual movers who treated our
– Jeanine & Jim N
⭐️⭐️⭐️⭐️⭐️ Outstanding service from packing, pick-up, transport to delivery, placing & clean up. HIGHLY recommend Colonial Van Lines & wouldn’t hesitate to use them again or recommend CVL to others.
– Brenda/Julia Abelkop/Amer
No Damage or Scratches★★★★★
For both pickup and drop off the teams were on time and showed up ready to work. They wrapped everything nice so we had no damage or scratches.
– Frank P
This Was a Great Experience★★★★★
From the quote, to the packing, to the arrival, this was a great experience! Everyone involved was professional and kind. I would recommend highly to anyone who has to make a cross country move. Thank you to everyone!
– John/Tucker H
On Time for Pickup and Delivery★★★★★
Easy to work with. Accommodating to the needs of the situation. Many date changes were dealt with effortlessly. On time for pickup and delivery. Pleasant to work with.
– Stacey/Michael Obrien
Excellent experience — Colonial safely stored our items for over 9 months (we were delayed for a variety of reasons, including Covid). Then when we were finally ready for delivery, it was all delivered without a scratch — everything was wrapped and protected very well, and the delivery guys were great. Overall very good.
– Phyllis/Bill S.
Most importantly, the lead mover was great at packing★★★★★
I got three quotes and all were around the same amount. But we selected Colonial because Thorna-Lee, the sales rep who provided the quote was always available and was very informative. Our Acct Rep Iliana was fabulous and very patient with me. They worked with all our unique needs. Most importantly, the lead mover was
– Margaret/Gary W.
Excellent, Efficient, Courteous Service★★★★★
Excellent, efficient, courteous service by the most professional movers I have ever used. The goods arrived on time and in perfect condition even with some logistical problems beyond the control of the moving staff. Backup support by Colonial home office staff, assigned to this move, was very helpful during what is generally a stressful time
– Joeseph B.
The Movers Were Courteous and Efficient★★★★★
The movers were courteous and efficient. The office staff was very helpful.
– Carolyn P
Amazing! Highly Recommend !!!★★★★★
Amazing! Every step up the process clearly explained and great communication all the way through from pick up to delivery! Very kind and polite staff!! Highly recommend !!!
– Robin R
The Movers Were Great Fast, Efficient, Courteous★★★★★
The movers were great fast, efficient, courteous. I am happy to report that although we had many fragile items, all of them made the trip unharmed. Items that could not be replaced were safely delivered. The drivers even took off their shoes in the house as we requested.
– Michael L
Excellent Experience with Colonial Van Lines★★★★★
Excellent experience with Colonial Van Lines. Help me in time of need to transport my car.
– Annie G
I’m Thoroughly IMPRESSED★★★★★
My move across the country surpassed my expectations. I felt at ease knowing Carlos was taking care of my all my household items. He kept me abreast of the estimated time they would arrive to pickup and then deliver. On the delivery day, they hauled everything into my home and put the furniture pieces back
– Candy B
Professional, Friendly, Patient, and Helpful★★★★★
I needed to trust almost every aspect of my move to someone else. I’m so glad chose Colonial Van Lines. They were professional, friendly, patient, and helpful from first to last. I never felt neglected or forgotten in my move. My things went from California to Tennessee before I did, and I never felt worried
– Marsha M
Everything Was Perfect★★★★★
Finally moved in with my BFF in Miami after a long trip. Thanks to Colonial everything was perfect. I was going to sell everything but they got everything moved in time for the new place we found.
– Ashton W
The Right Movers★★★★★
My girlfriend and I just moved with this company after doing some research online for the right movers. Pricing wise they were really competitive, and when it came to the service the movers did a good job. If you’re looking for a mover try them out.
– T. Edmondson
Happy To Be In Our New Home★★★★★
Everything was delivered in a timely manner and we are happy to be in our new home. We did quite a bit of research on different companies and after getting a number of different prices we decided this would be the best choice for us and we weren’t wrong.
– Maria W
Courteous Movers & Great Service★★★★★
They were very courteous, they worked hard and got the job done. It was an excellent service.
– William Deters
Colonial Is Easy★★★★☆
Moving is stressful but Colonial Van Lines is a very easy service to use.
The gentlemen taking care of this move both in Iowa and Florida did a professional and top job. They were very informative and very quick with their service, both in the homes and during their travel time. I could not have been more impressed and would definitely use them again.
– Ann Pianka
The gentlemen taking care of this move both in Iowa and Florida did a professional and top job. They were very informative and very quick with their service, both in the homes and during their travel time. I could not have been more impressed and would definitely use them again.
– Ann Pianka
My experience with the account manager went well and we communicated a lot. I moved my car and my house so it was two different pickups and two different deliveries. The customer service person would call me every day to make sure I was all set. She even called me after the pickup and after the
– Jessica Nalasco
Outstanding & Professional★★★★★
Steve, the moving coordinator, was excellent and everybody that touched base with us at their office was really professional and very cordial. Our overall experience was exceptional and their process was very smooth. Everything was delivered in good condition and they knew where to put everything in our new apartment. They also labeled the boxes and
– Saundra G
Punctual & Fast★★★★☆
We moved 600 miles away to be near our children and grandchildren and the people from Colonial Van Lines who moved us were very pleasant and enjoyable to be around. They were punctual and fast, considering the amount of stuff we have. There were five men and it was an appropriate number. They delivered all our
– Glenda Sharp
Attentive to Every Detail★★★★★
I had to move for work, so I got some quotes and Colonial Van Lines had the best rate. It was a good experience, for the most part. They got me the date I needed and they were accommodating when I had to change the date. The rep was awesome. He was prompt and very attentive
– Tari Cummings
We were in contact with four different companies by phone and Colonial Van Lines sounded quite professional. Their price was also competitive so we chose to work with them. Their moving coordinator was very helpful, very careful about explaining all the details and reassuring that the price was competitive with others. The second person we talked
– Jose Jeronimo
Colonial Is The Best!★★★★★
This moving experience was simply great from start to finish! I would give it a 6th star if possible, every small detail was taken care of, even though I had scheduled to be moved on 30th, by calling in on 27th. The movers at delivery and pickup were simply amazing. They were thorough professionals, who took
– Varun Vashisht
Good Experience Overall★★★★★
The transport coordinator was very nice and thorough. He went through almost everything with me beforehand and gave me an estimate for the weight from what I had described of my things. During the move, they contacted me through emails and calls. They kept me in the loop and informed me if there were changes. Colonial
– Jennifer Delacruz
Great Communication Start to Finish★★★★★
I was relocating and the initial guy that I talked to from Colonial Van Lines answered a lot of my questions. It was my first time dealing with the company and he gave and explained to me some information that was very helpful. He called me and we talked about the estimate. First of all he
– Willie McCants
Very Nice Experience★★★★★
We needed to afford living somewhere so we moved 2068 miles cross-country from Albuquerque, New Mexico to Sebring, Florida. Colonial Van Lines had a good rating and we liked everything that was included in their service so we hired them. They assigned a value to everything we had, had us estimate the number of boxes we
– Alexander Dominquez
Very Smooth Move★★★★★
We were short of time so we quickly got four quotes and we picked the one which wasn’t too low or too high. Colonial’s coordinator emailed me first then he called and asked me about all the stuff that we had to move. He quoted us 4000 pounds then he had a list of things and
– Ashwini D
Friendly & Timely★★★★★
I’m originally from Wisconsin and I got a new job in New Jersey. We’re still maintaining our house in Wisconsin and we’re moving half of it to New Jersey. Colonial Van Lines responded to me when several other companies never responded at all. They were friendly and their timing worked out for my plans so I
– Jane Jaeger
I was looking online for a moving company, filed the research, and Colonial Van Lines contacted me. The moving coordinator was awesome. He gave me all the information and everything I needed. He explained everything in detail and called me several times to follow up. Everybody was super kind and helpful and I didn’t have to
– Ilaria Bellanca
Services & Expectations - Spot On!★★★★★
I’ve used Colonial Van Lines in the past so I used them again when I relocated from Florida to Pittsburgh. They’re professional and on time. The moving coordinator was courteous and took the time to explain everything. The services and expectations set were almost spot on.
– Joseph Allbaugh
Very satisfied with their services. I would use them again. Movers were friendly hard working and careful with our items. They were on time and helped to place everything where we want them to be. I can highly recommend to anyone with moving relocating needs.
– Heinz G
The main reason for the five star rating is because of the driver that we had for the move. He was very friendly and seemed very concerned about making this move as easy as possible for us. The driver was very kind and very hard working as well as the extra help with the move.
– Lloyd Blair
We were relocating and I happened to see Colonial Van Lines’ truck in the area we were thinking of moving into. They were moving somebody else there so I used that for reference. Colonial Van Lines kept me updated via e-mail and phone calls. I felt very supported that way and all of my phone interactions
– Mary Muczynski
The two men who moved us were outstanding. They did a great job and there was no damage done. They were really nice and respectful of the house and the kids.
– Gabrielle S
I had several obstacles, and they were very responsive★★★★★
Colonial Van Lines had a very good reputation and their price wasn’t significantly more than others. I had good interactions with the rep who gave me the quote and he was fairly accurate in what he anticipated. I had several obstacles I had to overcome in the process of this move and they were very responsive.
– Mary E.
The moving coordinators were very nice and polite★★★★★
I was moving my mother in with us and she was about 150 miles away. I had checked with Allied and the price they quoted me was outrageous. I thought there’s got to be out there that can do better than that. So I went online, looked and looked at the ratings and found Colonial Van
– Connie C.
Exceptional to say the least★★★★★
From beginning to end we were very pleased with the service we received from Colonial Van Lines. Due to the length of the move (from Wisconsin to Arizona) we were concerned about the estimate cost. Andrew from Colonial had an assessor come to visually look at our load. With this assessment the actual weight after the
– Sam M.
The move exceeded all expectations★★★★★
The move exceeded all expectations. The initial contact people were knowledgeable and professional. The movers contacted me prior to arrival , arrived on time, were all in uniforms and were extremely professional. My furniture arrived on time, intact, and the movers actually cared about the job. The entire move from start to finish could not have
– Jim T.
Very good service★★★★★
Using the service for 2nd time. Very good service. Highly recommended!!
– Vincent P.
Our move with Colonial Van Lines was very smooth.★★★★★
Our move with Colonial Van Lines was very smooth. The communication from our move coordinator and customer service was wonderful. I felt informed every step of the way. The move was completed in a timely fashion and the movers worked very efficiently. I would use Colonial Van Lines again and would recommend them as well.
– Regina S.
Customer care was great★★★★★
Kenya in customer care was great to work with.
– Ryan H.
The customer service team is very professional★★★★★
This is the 4th time we have used these guys and I will tell you they are by far the best I have dealt with. The customer service team is very professional and the dedicated service rep took very good care of us. I will be using them again if I have to.
– Joe A.
Kind, efficient, thoughtful and overall pleasant movers★★★★★
There were some hiccups along the way but for the most part, we were kept posted pretty thoroughly on the progress of our move. All boxes and things arrived unbroken and on time! Our favorite part was the kind, efficient, thoughtful and overall pleasant movers – both in brooklyn moving out and in Seattle moving
– Dasha S.
Overall good experience★★★★★
Overall good experience. The moving crew was very nice and they were corteous and polite but also friendly. The move itself was extremely fast. Less than 48 hours from Ohio to South Florida. It was actually almost the only problem. They were so fast that I had to fight with our new apartment management to schedule
– Derek K.
CSR’s at Colonial were patient and informative to work with, right from the start.★★★★★
I had not had to move with a professional moving company for 38 years. As the moving day loomed closer, my anxiety level increased each day. When the trucks arrived at my door and the four friendly and very respectful men introduced themselves. I felt as ease! As they wrapped and loaded my belongings onto the
– Kathy S.
Thanks to all the people who communicated and did a great job!★★★★★
Recently we moved from Atlanta, GA to Madison, WI using Colonial Van Lines. Our experience was really good. We got the quote over the phone based on the inventory list items and its weight and they seemed to have estimated pretty good. The actual weight did increase by 10% but I think it was still
– Ashwini D.
First professional move, wonderful experience!★★★★★
This was my first professional move, and overall it was a wonderful experience. The moving coordinator, quality and customer care departments were all friendly and willing to work with my requests. The movers were professional and very efficient. Overall we were very pleased with our move from VA to NC, and would definitely recommend Colonial Van
– Christa S.
Courteous, Clean & Very Thorough★★★★★
Drivers were courteous, clean & very thorough. Attentive to protecting our furniture and working as a team to stay continuously busy. Attention to detail when packing the truck to make sure heavy items were not put on fragile or crush-able items. Packing was strategy-driven, sort of a life-sized Tetris game to be sure the load was
– J. Nielsen Jr
I found the coordinator to be honest, accurate and flexible when I had questions and changes to the move. He was good and the movers were excellent and professional. They went beyond the pale in their service. They did a great move for me and I love Colonial Van Lines.
– Kenneth S
I Never Felt Like I Couldn't Reach Them★★★★★
They were so attentive and they made it so easy to go through all my belongings and figure out a price and a quote. Everything happened as they said it would. Also, everyone was great. The account manager contacted me beforehand to give me an exact quote. She contacted me after the moving people loaded and
– Janet F
Virginia to Arizona★★★★★
I had to move for work from Virginia to Arizona. I called Colonial Van Lines to get a quote and they had really good customer service and were easier to deal with. The coordinator was very friendly, helpful as far as getting everything done with the quotes and made the process really simple. Everything pretty much
– Michael C
Did a great job meeting my needs, would hire again. Customer service was professional and timely, went above expectations. Movers were personal and worked effectively and efficiently.
– George H
I Must Admit That I was Nervous★★★★★
I must admit that I was very nervous about entrusting my Mother’s furniture to be handled by strangers, but I was pleasantly surprised by how intent your company was at putting my mind at ease. Thank you so much for the professionalism and care you gave to my insecurities. Your employees were awesome. They were
– Connie Cook
First Time Moving Long Distance★★★★★
First time moving long distance and it was an excellent experience! Very professional and I felt everything was taken care of. Would absolutely recommend!
I was very satisfied with everybody that I spoke with throughout the whole process. They didn’t beat around the bush and they knew what they were doing. I felt comfortable that they were very knowledgeable. They knew how everything was going to go, and everything that they explained to me was exactly the way it happened.
– Matt Smith
From beginning to the very end of the move this was a positive experience. Everyone I came in contact with was knowledgeable and helpful and knew their jobs very well. The agent I booked with, Danny S. answered all my questions BEFORE I asked them so that I was very comfortable signing the contract. The movers
– Linda Jaymes
The two guys that handled my move did a great job and they were very thorough. Would recommend your company to my friends and family.
– James B.